Privacy Policy
1. What We Collect
- Core account information such as email address, username, and profile-related settings.
- Wallet information submitted for deposits, withdrawals, and payment verification workflows.
- Operational platform data such as entries, transaction history, support records, notifications, and activity logs.
- Technical information such as device/browser signals, session data, cookies, IP-related signals, and anti-abuse indicators.
2. Why We Use It
Data is used to operate the service safely and reliably. This includes account access, payment review, user support, security monitoring, platform analytics, fraud prevention, feature improvement, and the maintenance of fair operational workflows.
- To authenticate users and maintain account continuity.
- To process deposit and withdrawal requests responsibly.
- To investigate suspicious activity, abuse, or policy violations.
- To improve product clarity, performance, support speed, and platform stability.
3. Data Security
CryptoPot uses reasonable technical and administrative safeguards intended to reduce unauthorized access, misuse, disclosure, or manipulation. No internet-facing system can promise absolute security, but user data is handled with a security-first operational mindset.
4. Blockchain and Public Networks
Transactions involving public blockchain networks are inherently visible on-chain. CryptoPot cannot alter the public nature of blockchain records. Users should understand that wallet activity may be traceable through public explorers and network tools beyond the control of the platform.
5. Cookies, Analytics, and Performance Tools
The platform may use cookies, local storage, analytics scripts, attribution tools, and performance measurement technology to improve reliability, understand traffic quality, evaluate UX, and maintain secure sessions. These tools are used to operate and improve the product, not to sell private user identities.
6. Sharing and Disclosure
CryptoPot does not position user data as a product for resale. Limited disclosure may occur where reasonably required for infrastructure, support tooling, analytics, security review, or legal compliance. Any such disclosure is intended to support operations, fraud control, or lawful obligations.
7. Data Retention
Records may be retained for as long as reasonably necessary to operate the platform, resolve disputes, enforce policies, maintain financial histories, respond to lawful requests, and protect the integrity of the service.
8. User Requests
Users may contact support regarding account data questions, platform records, or account closure requests. Some information may still need to be retained for compliance, fraud prevention, financial history, or security purposes.
9. Policy Updates
This Privacy Policy may be revised as product capabilities, legal expectations, or operational workflows evolve. Continued use of the platform after an update indicates acceptance of the revised version.